At ClotGaming, your privacy is not just a priority — it is our responsibility. Find out exactly how we collect, use, store, and protect every piece of personal information you entrust to us.
Welcome to the clotgaming Privacy Policy. This document provides a detailed explanation of how we, as an online gaming platform operator, manage your personal information with full trust and responsibility.
ClotGaming is committed to ensuring that every piece of data you provide is used solely for legitimate purposes, stored securely, and never misused. We believe user trust is our platform's most valuable asset, and that trust can only be maintained through transparent and responsible privacy practices.
This policy applies to all users who access or use the ClotGaming platform via our website, mobile app, or any other digital channel we operate. By registering or using our services, you consent to the collection and use of data as described in this document.
ClotGaming collects various types of personal information to enable us to provide you with a complete, secure, and effective service. The following are the categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Mandatory |
| Contact Information | Email address, phone number, residential address | Mandatory |
| Financial Information | Bank account number, payment method, transaction records | Mandatory |
| Verification Data | IC copy, verification selfie, KYC documents | Mandatory (KYC) |
| Technical Data | IP address, device type, web browser, access logs | Automatic |
| Activity Data | Game history, betting records, account activity | Automatic |
| User Preferences | Notification settings, language preferences, selected promotions | Preferences |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information, religion, or political views unless specifically required by law.
Your personal data is collected through several different channels as you interact with the ClotGaming platform:
ClotGaming uses your personal information for legitimate, pre-defined purposes. We do not use your data for any purpose unrelated to our services:
ClotGaming does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. However, under certain limited circumstances, we may share your data with the following parties:
All third parties we work with are bound by strict data protection agreements and are only permitted to use your data for the specific purposes agreed upon. We ensure every partner complies with security standards equal to or higher than our own.
We invest seriously in security infrastructure to ensure your personal data is always protected from unauthorized access, breaches, or misuse. The following are the security layers we have implemented:
ClotGaming uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.
You can manage or disable non-essential cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality or user experience of our platform.
Under the Malaysia Personal Data Protection Act 2010, you have certain rights regarding the personal data we hold about you. ClotGaming fully respects and upholds these rights:
You have the right to request a copy of the personal data we hold about you at any time.
You may request that we correct any inaccurate or incomplete personal data.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a structured, machine-readable format for transfer.
You may request that we restrict the processing of your data while a dispute or review is ongoing.
To exercise any of the rights above, please contact our privacy team via email or live chat. We will process your request within 30 business days of receipt.
ClotGaming retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. After that period, data will be securely deleted or anonymised.
The clotgaming platform is strictly for individuals aged 18 and above. We do not knowingly collect or process any personal data from minors or individuals below the stipulated age limit.
If we determine that a minor's personal data has been collected without proper age verification, we will take immediate action to delete that data and close the account in question. Any deposits made through such an account will be handled in accordance with our established procedures.
ClotGaming reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other relevant operational reasons.
When we make significant changes to this policy, we will notify you via a prominent notice on our platform or by email to the address registered to your account. We recommend reviewing this page periodically to stay informed of how we handle your personal data.
The "Last Updated" date at the top of this document will always reflect the date of the most recent amendment. Continued use of the clotgaming platform after changes are published constitutes your acceptance of the revised policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact our privacy team:
For more information regarding your rights as a user, you may also refer to Terms and Conditions and the Responsible Gaming page.
We do more than comply with the law — we build data protection systems that go beyond the minimum requirements because we believe user trust is the foundation of everything we do.
Every bit of data transmitted between your device and our servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions worldwide.
ClotGaming does not sell, rent, or disclose your personal information to advertisers or third parties without your consent. This is not merely a promise — it is a core policy that cannot be changed.
Our entire data management system is designed to fully comply with Malaysia's Personal Data Protection Act 2010, ensuring your rights as a local user are always safeguarded.
Our two-factor authentication (2FA) system adds an extra layer of security, ensuring that only you can access your account — even if your password is compromised.
The principle of "least privilege" is enforced — only staff who genuinely require access to your data to perform their duties are permitted to do so, and every access is thoroughly audited.
Should any unusual activity be detected on your account, our system will immediately send you a notification so that verification or protective measures can be taken promptly.
With our robust data protection systems, you can play with peace of mind at ClotGaming. Register a free account today and enjoy a safe, fair, and enjoyable gaming experience.