Clotgaming Terms and Conditions – Platform User Guide

These Terms and Conditions ("Terms") govern your use of the clotgaming online gaming platform, including the website, mobile app, games, and all related services provided by us. These Terms take effect immediately upon registering an account or beginning to use our platform.

By continuing to use the ClotGaming platform, you expressly acknowledge that you have read and fully understood this document. If you do not agree with any part of these terms, you are not permitted to use ClotGaming's services and must cease use immediately.

ClotGaming reserves the right to update, amend, or replace these Terms at any time without prior notice. It is the user's responsibility to review these terms periodically. Continued use following any amendment constitutes acceptance of those changes.

To register and use the clotgaming platform, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years of age at the time of registration and throughout the period of use.
• Having full legal capacity to enter into binding agreements under applicable law.
• Not residing in a country or jurisdiction where the use of online gaming platforms is prohibited by local law.
• Registering as an individual only — registration on behalf of a company, organisation, or third party is not permitted.
• Has never had an account closed or banned by ClotGaming due to fraud, breach of trust, or prior violations of our terms.
• Using your own true and accurate personal identity and information during registration.

ClotGaming reserves the right to request additional verification at any time to ensure users meet these eligibility requirements. Failure to comply with KYC (Know Your Customer) checks may result in account suspension or closure.

Each user is only permitted to register one (1) account only at clotgaming. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, IP addresses, or payment methods — are strictly prohibited and will result in the closure of all associated accounts along with forfeiture of balances.

During registration, you are required to provide true, complete, and up-to-date information including your full name, date of birth, phone number, and a valid email address. You are solely responsible for keeping this information current whenever any changes occur.

• You are solely responsible for maintaining the confidentiality of your password and account login credentials.
• Do not share your login credentials with anyone, including family members or friends.
• Enable two-factor authentication (2FA) for enhanced account security.
• Log out of your account after each session, especially when using a shared device.
• Notify our support team immediately if you suspect any unauthorised access to your account.

ClotGaming will not be liable for any losses arising from a user's own negligence in safeguarding their account information.

ClotGaming supports a range of local Malaysian payment methods to facilitate deposit and withdrawal transactions. All financial transactions are processed through a secure system protected by 256-bit SSL encryption.

• Deposit: The minimum deposit is as specified on the payments page. Deposits are processed instantly upon confirmation by the payment provider.
• Withdrawal: Withdrawal requests will be processed within the stipulated timeframe. Users may be required to complete KYC verification before their first withdrawal or for withdrawals exceeding certain limits.
• Identity Verification: The payment method used for deposits and withdrawals must be registered under the same name as the ClotGaming account.
• Third-Party Transactions: Using another person's bank account or payment method is strictly prohibited.
• Processing Time: Withdrawal processing time varies depending on the selected payment method.

ClotGaming offers a variety of bonuses and promotions from time to time to enhance the user experience. Each bonus and promotion is subject to specific terms stated on the relevant promotions page.

• Each bonus may only be claimed once unless otherwise stated in the relevant promotion's terms.
• Wagering requirements must be fully met before any bonus funds or related winnings can be withdrawn.
• All bonuses have a set validity period. Any bonus not used within that period will expire automatically.
• Bonus abuse, including opening multiple accounts to claim bonuses repeatedly, is prohibited and will result in account closure.
• ClotGaming reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

Users are encouraged to read the specific terms and conditions of each promotion before claiming it. Any bonus-related disputes will be resolved at clotgaming's discretion, and our decision is final.

All games available on the clotgaming platform use a Random Number Generator (RNG) that has been independently certified by recognised international auditing bodies. This ensures every game outcome is completely random and cannot be manipulated by any party.

• All game outcomes are final and cannot be disputed once settled by the system.
• ClotGaming is not liable for losses arising from internet disruptions or technical issues on the user's end.
• In the event of a technical issue or system error during a gaming session, clotgaming reserves the right to void the affected round and return the original bet to the user.
• The use of bots, automated software, exploit tools, or any unfair method to influence game outcomes is strictly prohibited.
• ClotGaming continuously monitors gaming activity to ensure fairness and detect any fraudulent attempts.

As a clotgaming user, you agree to use this platform in a responsible, ethical manner and in full compliance with all stated rules. The following conduct is strictly prohibited on the clotgaming platform:

• Using the platform for fraud, money laundering, or any illegal activity.
• Opening multiple accounts or using false or stolen identities to register.
• Colluding with other players to manipulate game outcomes or gain an unfair advantage.
• Distributing obscene, offensive, threatening, or unlawful content through our platform.
• Attempting to hack, intrude upon, or disrupt ClotGaming's systems, servers, or networks.
• Using any technical or non-technical method to gain an unfair advantage in games.

ClotGaming takes the privacy and personal data protection of all our users seriously. All personal information you provide during registration and use of this platform is collected, stored, and processed in accordance with our detailed Privacy Policy.

Your data is protected with 256-bit SSL encryption and stored on secure servers with strict access controls. We will not sell, rent, or disclose your personal information to third parties without your consent, except as required by law or as stated in our Privacy Policy.

For more information on how we collect, use, and protect your personal data, please refer to our Privacy Policy complete policy page.

ClotGaming reserves the right to suspend or close any user's account at any time for the following reasons:

• Violation of any terms and conditions stated in this document.
• Confirmation that the user is under 18 years of age.
• Fraudulent activity, money laundering, or any other illegal activity.
• Voluntary account closure request by the user.
• Extended periods of inactivity in accordance with our inactive account policy.
• Instructions from regulatory authorities or law enforcement bodies.

If your account is closed due to a terms violation, clotgaming reserves the right to forfeit all balances, bonuses, and winnings in that account. For voluntary closures, any valid balance will be returned to the user once all reviews are complete.

The clotgaming platform is provided "as is" without any express or implied warranties. To the extent permitted by law, clotgaming shall not be liable for:

• Any direct, indirect, consequential, or punitive losses arising from your use of our platform.
• Service disruptions, delays, or technical failures beyond our reasonable control.
• Losses arising from the user's own negligence in securing their account.
• Any losses arising from unauthorised use of your account by a third party.

Players are solely responsible for their gaming decisions. Online gaming involves financial risk, and clotgaming encourages all users to play responsibly and within their means.

ClotGaming reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on our platform.

We will endeavour to notify users of significant changes via in-platform notices or by email. However, it remains the user's responsibility to review these terms periodically to stay informed of the latest updates.

If you have any questions, concerns, or feedback regarding these Terms and Conditions or the use of the clotgaming platform in general, our team is available to assist you at any time.

• Support Email: [email protected]
• Live Chat: Available 24/7 on the ClotGaming app and website
• Response Time: Within 24 hours for all email enquiries

For more details on our specific policies, please visit our Privacy Policy and Responsible Gaming us.